FAQ

Payment

What payment methods do you accept?

We accept: MasterCard, Visa, American Express and Knet. 

Ordering and delivery

Can I place an order without creating an account?

Yes, you can place an order as a guest. We do recommend that you create an account if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit https://www.sashionme.com/register and follow the instructions.

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at info@sashionme.com just in case there’s a problem with your order. 

When will my order arrive?

Next day delivery inside 'Kuwait'.

For GCC shipping it takes 5-7 days.

International shipping takes 7-10 days.

Please get in touch if your order hasn’t been delivered according to the expected timescale, and we will check your order status.

What countries do you ship to?

We ship Worldwide. 

How much is shipping?

Shipping rates available at checkout depending on destination country. Free shipping for orders above $75.

Can I track my order?

Yes. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Returns

Can I return or exchange an item?

For hygiene and safety purposes we do not accept returns or exchanges.

Sale

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